Normal IT Support hours are 8:00am-5:00pm Anchorage time, Monday through Friday. Although we sometimes respond to alerts during off-hours, there is no one to call directly outside of the normal support hours.

Before using this page to report outages or emergencies, please check the following steps:

1. If you can access the intranet at https://www.resourcedata.com/private, then create a PT item describing the problem and do not use this page.
2. If you can access Corporate email, via Outlook or OWA or other devices, send an email to networkadmin and do not use this page.
3. If this issue is occurring during 8:00am-5:00pm Anchorage time, please call the Corporate Help Desk at 907-770-4111. Only use this page if you are unable to reach anyone.
4. Check the table below to see if your issue has already been reported; issues should only be reported once.

Should all of those steps fail to work, then you can use the "Report Outage" button below to create an emergency alert.

For the most up-to-date information regarding outages, please check the IT Services Teams channel.